Frequently Asked Questions
How long do herbal products take to work?
It depends on the product and your body. Tinctures are bioavailable, meaning they're absorbed quickly – many women notice a difference within the first week or two of consistent use. Topical balms like the Lunar Balm can work more immediately for things like cramping or tension. Generally, give yourself 4–6 weeks for deeper hormonal effects to show up fully.
Are your products safe while breastfeeding or pregnant?
Some of our products are specifically formulated for pregnancy and postpartum (like the Birthing Oil, Nipple Balm, Golden Hour Soak and Rooted Nourish Tincture). For any other products, please reach out before using during pregnancy or breastfeeding. We're happy to guide you based on your situation.
Can I use more than one product at a time?
Yes. Our products are designed to work together across your phase of life. Many women use a tincture alongside a balm or soak. If you're unsure what combination suits you best, get in touch and we'll help you put together a routine.
Will this regulate my hormones or cycle?
Herbal remedies support the body's own processes, they don't override them. Products like the Rooted Bloom and Rooted Balance Tinctures are specifically formulated to encourage hormonal balance, and many women experience more regular, comfortable cycles over time. Results vary depending on your body and the root causes at play.
Are your products natural and organic?
Yes. All our formulas use pure, plant-based ingredients with no synthetic additives, fillers or artificial fragrance. We're transparent about what's in everything. If you ever want to know more about a specific ingredient, just ask.
Do you have anything for teens or first periods?
Absolutely. The Dawning Phase range was made exactly for this. The Dawn Lunar Balm, Rooted Bloom Tincture and Rooted Balance Tincture are all gentle and appropriate for teen girls from their first period onwards.
Can I take these alongside supplements or medication?
We always recommend checking with your healthcare provider if you're on any chronic medication. Some herbs can interact with certain medications, and it's always better to be sure. We're also happy to discuss your specific situation directly.
How do I choose the right product for me?
Start with your phase of life. That's what our shop is organised around. From there, think about your biggest symptom or concern. If you're still unsure, reach out. We’ll help you find the right fit.
Do you offer refunds or returns?
Please contact us directly to discuss any concerns about your order. Because our products are handcrafted and consumable, we handle each situation individually and always aim to find a fair resolution.
How should I store my herbal products?
Store tinctures in a cool, dark place away from direct sunlight, a medicine cabinet or kitchen cupboard works well. Balms and soaks should be kept in a cool, dry environment. Avoid leaving products in a hot car or in direct sun for extended periods. Always check the label for any specific storage notes.